From You Through Third Parties
The following third parties provide services within Kubota websites through a technology called iFrames. If you choose to use these services, we suggest you review those third parties’ privacy policies to better understand what personal information is collected, when it is collected, how it is used and how it is protected as well as when and with whom your personal information is shared or disclosed by those third parties. Kubota does not control these entities or what they do with your information.
Information Collected from Business Partners and Affiliates
Kubota may collect information from certain of our business partners that support transactions with us or have a relationship with you. This includes, but is not limited to dealers, Kubota affiliates, or 3rd party financial service companies if you apply for credit.
Information Collected Through Use of Our Websites and How We Respond to "Do Not Track" Signals
By using our websites, you consent to the collection of information about your online activities when you use our website through certain online tracking mechanisms deployed on our websites. They collect information regarding your browsing activities that include, but are not limited to, your:
We maintain a full list of online tracking technologies in use on our websites so you can better understand what information is being collected when you use our websites. Kubota does not track its customers over time and across third party websites to provide targeted advertising and therefore our websites do not respond to your web browser "Do Not Track" signals.
Social Media, Surveys and Contests
Kubota uses social media to interact with our customers and other consumers in various ways. Kubota may use aggregate information gathered through interaction with social media accounts or through surveys and contests. We use this information to improve our products, services and marketing effectiveness. We may offer our products and services to you via social media, based on information you have voluntarily provided in accordance with the social media site’s terms and conditions.
Depending on the functionality you use on our websites, Kubota may collect the following types of personal information:
By using our websites and online services, you agree to the collection of certain information that Kubota uses to improve our websites’ functionality. This information is not tied to you personally, and is used in aggregate to better understand what webpages our visitors are browsing to, the amount of time they spend on each page, the device type they are using to visit the website, and other technically relevant information.
Product or Inquiry Information
Kubota uses inquiry forms throughout its websites to allow you to request information, including product, service or dealer quote information. Any personal information collected in these forms is used to fulfill your request or to better understand your request. We do not collect sensitive personal information such as Social Security numbers or financial information in these inquiry forms.
Fulfilment of Your Request
When you use our inquiry, contest or survey functionality on our websites, we may use submitted information in conjunction with other information we have about you to supply you with relevant product and service offerings to better respond to your specific product or service inquiries or respond to complaints. If using the Dealer Locator or Build My Kubota functionality, your information may be provided to our dealers to satisfy your request.
Marketing and Promotions
Kubota may use information you provide through transactions and through our websites to market new products and services to you.
Customer Service and Support
We collect and use information about you to support our customer service and support activities or related transactions. This can include, but is not limited to, warranty services, financing or purchasing, product delivery and maintenance support.
Information collected through the Kubota Careers portal is used in our recruitment process. It is only shared with Kubota Human Resources and specific management that have a need to view the information as it relates to an employment opportunity.
Anonymized information collected through general use of our websites is used to better understand our visitors and to improve the overall browsing experience.
Kubota may also share or transfer your information to third parties: (a) when necessary to comply with federal or state law, a court order or other legal or regulatory process; (b) to protect our rights or property; or (c) in connection with the sale of assets and/or the company.
If you would like to minimize the information collected on your browsing of our websites, you may choose not to use all features on our websites. This may limit your online experience and available functionality on the websites. You may also manage the information we collect through our websites by adjusting the cookie and privacy settings in your web browser or your mobile device.
Kubota may still contact you for information needed to service your account, machine or to support ongoing transactions related to your account.
To protect your privacy, you will be required to provide authenticating information prior to making changes or gaining access to your information. We will respond to all inquiries and requests to review and request changes to personal information within a reasonable time.
Kubota maintains commercially reasonable administrative, physical and technical safeguards intended to protect the confidentiality, integrity and availability of the information you provide to us. We periodically assess risks to your information and update our policies, procedures and technology accordingly.
Kubota does not knowingly collect personally identifiable information from or market to children under the age of 13. If a child under the age of 13 has provided personally identifiable information to Kubota through our website, a parent or guardian may contact KubotaPrivacy@kubota.com request the information be deleted from our records. Following receipt of such a request, we will make reasonable efforts to delete the child's information from our records.
As we continue to improve the products, services, and offerings to consumers, we occasionally will update this Policy. Kubota reserves the right, at is sole discretion, to change, modify, add or remove any portion of this Policy in whole or in part, at any time and without giving prior notice. Accordingly, we recommend checking back to this page periodically to stay abreast of our new privacy practices or changes to this Policy.
California Residents Only:
The California "Shine the Light Law," California Civil Code Section 1798.83, permits California residents to request and obtain once a year, free of charge, information about Personal Information (as defined by California law), if any, that we disclose to certain third parties for direct marketing purposes in the preceding calendar year. California residents may make such a request in writing by emailing KubotaPrivacy@kubota.com with your name and address, and noting “California Shine the Light Request” in the subject line of the e-mail. Within thirty (30) days of receiving your request, and where required by law, Kubota will send you a list of the categories of personal information disclosed for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties.
Connecticut Residents Only:
Kubota's Social Security Number Policy (1) protects the confidentiality of Social Security numbers, (2) prohibits unlawful disclosure of Social Security numbers and (3) limits access to Social Security numbers.